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With a growing presence at the National Institutes of Health (NIH), TISTA assists Healthcare entities to integrate their operations successfully with information technology in order to achieve healthcare excellence. We combine our business, project management, and technical IT healthcare IT expertise to deliver timely, practical results with a "hands-on", personal approach.

TISTA (along with Highrise Consulting, Team TISTA) was awarded a $23.4M, 5 year contract to provide IT Infrastructure Operational Support to the NIH's electronic Research Administration (eRA). TISTA will provide information technology solutions in the development and maintenance of mission-critical systems which include: System Administration, Database Administration, Mid-Tier Administration, Operational & Network Security Administration, Architecture Support, Testing & Performance Support, Deployment Support, and Disaster Recovery & Continuity of Operations Support.

eRA supports the Grants administration function for over $30 Billion in research and non-research grants awarded annually by NIH and other grantor agencies that include: the Agency for Healthcare Research and Quality (AHRQ); Centers for Disease Control and Prevention (CDC); Food and Drug Administration (FDA); the Substance Abuse and Mental Health Services Administration (SAMSHA); and the Veterans Health Administration (VHA).

TISTA was awarded a NIH Information Technology Acquisition and Assessment Center (NITAAC) Government-Wide Acquisition Contracts (GWACS), which has a ceiling of $20 Billion, for IT Services and Solutions – Chief Information Officers - Solutions and Partners (CIO-SP3) Restricted, SDVOSB. This is a 10-year multiple award, indefinite-delivery, indefinite-quantity contract that can be used by any federal civilian or DoD agency to support the Federal Enterprise Architecture, the Federal Health Architecture , and the DoD Enterprise Architecture information technology requirements. Under CIO-SP3, TISTA will be able to provide a broad range of IT solutions and integrated technology services to meet scientific, health, administrative, operational, managerial, and information management requirements.

TISTA provides complete and comprehensive information assurance programs that assess integrated security solutions for physical, technical, operations, personnel, computer and communication security requirements, including disaster recovery assessment. Our services include systems security architecture development, test and evaluation, certification and accreditation (C&A) support, compliance audits and inspections for client-server or web-based environments. Our work includes review of applicable security disciplines and controls to identify systems requirements and ensure system/data availability, integrity and confidentiality.

TISTA provides Help Desk solutions through redefining IT processes for the customer. This minimizes support costs and ensures a higher level of user satisfaction, enhanced productivity, and the effective use of resources.

TISTA System Administration services integrate into the overall infrastructure design and management of the customer's enterprise. By deploying next-generation applications and hardware for remote monitoring and employing proactive and preventative system management, TISTA delivers high quality user support.

TISTA supports programs and strategies with web-based, client/server and standalone solutions. Our experienced IT professionals are skilled in requirements management, designing, building, testing and deploying applications which are developed using proven software engineering (SDLC) methodologies and are tailored to meet the business needs of your organization. We leverage our experience to develop software with reduced risk and cost while increasing system functionality, reliability, scalability and security.

Our expertise in the field of QA/QC includes various methods of testing. TISTA’s testing services include functional testing, load testing, endurance testing, spike testing, configuration testing, security testing, usability testing, independent verification and validation, and overall performance testing. Our team also maintains expertise within the areas of requirements and traceability management in order to provide responses to critical questions in the areas of coverage and impact analysis. TISTA’s Quality Control offerings include various engagement models, ranging from staff augmentation, managed services, to Testing as a Service (TaaS).